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FAQs

Q : Can I book a reiki healing session as substitute for any medical treatment?

A : Please keep in mind that Reiki treatment should not be used as a substitute for the consultation of a physician or a psychotherapist.​ It is not considered as traditional medical treatment and healing effects may vary person-to-person. Payments are made for sessions and not for the ultimate result. This means that refunds cannot be made just because the pain, issue, desire, or change was not reached. 

Q : Can I get a refund if I am late for a session?

A : No shows or sessions later than 10 mins from your appointment time will be charged the full-session amount. 

Q : What kind of payment do you accept?

A : Payment options are credit/debit cards, Paypal, and Zelle®. Please keep it mind that payment is due upon receipt and I would not be able to provide any service until I confirm your payment.

Q : What is the cancellation policy?

A :  

◇Appointments may be cancelled without charge up to 24 hours before the appointment’s scheduled start time.

◇Cancellations made with less than 24 hours’ advance notice will be charged a Late Cancellation fee up to the full cost of the booked session. 

To cancel your appointment, please contact me through email.nurtureyourspirit88@gmail.com

Q : Which online video conferencing tool do you use for a online session?

A : For online sessions such as life coaching or other services, please familiarize yourself with Google Meet before your appointment. While I am happy to help explain how to use, it is not a valid excuse for a late/no show session. I will process it as such and a refund will not be given. 

Please feel free to contact me if you have any questions!
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