Q : Can I book a reiki healing session as substitute for any medical treatment?
A : Please keep in mind that Reiki treatment should not be used as a substitute for the consultation of a physician or a psychotherapist. It is not considered as traditional medical treatment and healing effects may vary person-to-person. Payments are made for sessions and not for the ultimate result. This means that refunds cannot be made just because the pain, issue, desire, or change was not reached.
Q : Can I get a refund if I am late for a session?
A : No shows or sessions later than 10 mins from your appointment time will be charged the full-session amount.
Q : What kind of payment do you accept?
A : Payment options are credit/debit cards, Paypal, and Zelle®. Please keep it mind that payment is due upon receipt and I would not be able to provide any service until I confirm your payment.
Q : What is the cancellation policy?
◇Appointments may be cancelled without charge up to 24 hours before the appointment’s scheduled start time.
◇Cancellations made with less than 24 hours’ advance notice will be charged a Late Cancellation fee up to the full cost of the booked session.
To cancel your appointment, please contact me through email@example.com
Q : Which online video conferencing tool do you use for a online session?
A : For online sessions such as life coaching or other services, please familiarize yourself with Google Meet before your appointment. While I am happy to help explain how to use, it is not a valid excuse for a late/no show session. I will process it as such and a refund will not be given.